Renting Instead of Buying in Tube Joining Technology

PRODUCTS AND APPLICATIONS TITLE customer service. The assembly teams are trained in how to use the forming and assembly process and shown how to use the dig- ital functions. Hydraulics contractors, who often have to form large numbers of hydraulic tube connections at customer sites, also use these compact table-top machines. The machines are al- so used at the international Stauff sites, where customised hy- draulic lines are assembled and produced as part of the Stauff Line range of services. CONNECTED TO THE TECHNOLOGY CENTRE The latest generation of the forming machines is equipped with a communication module with a SIM card as standard and con- nected directly to the Stauff Technology Centre at the company’s headquarters in Werdohl. This can be easily retrofitted on previ- ous models. The connection offers specific advantages for users: General or customer specific software updates are sent online. This includes, for example, parameter sets for deviating, non- standard tube materials that are determined at the Technology Centre at the customer’s request. The machine carries out all re- porting and documents the completed assembly processes in de- tail. This data can be used as proof of performance and to verify correct assembly if required, for example by the end customer. Another big step in customer service is the option of not only viewing and analysing the machine parameters from the head- quarters in Werdohl, but to also intervene remotely in order to optimise the settings. The parameters of every single forming pro- cess are visualised in a „cockpit“, along with the number of form- ing processes and the tools for the individual tube diameters. If the machine malfunctions, the cause can be determined and eliminated quickly based on all the data stored in the customer section. „FLATRATE” OR „PAY PER USE” Companies can make use of this transparency and data availability by renting the machines instead of buying them, with different models available. „Customers can now choose whether to buy the machine itself or just the forming service,“ explains Mark Wever, Global Chief Digital Officer. „Since its introduction in 2015, Stauff 03 Users log in to their customer area at stauff.com directly from their workstation to view orders and deliveries, order components or connect to the Stauff Technology Centre 04 In the SFO-F-IOT, the formed tube end in combination with a conventional fitting body and a metal-on-metal union nut creates a positive connection O+P Fluidtechnik Report 2022  www.oup-fluidtechnik.de 03 04